If a problem occurs with the product and has been used in any way, under normal wear & usage, the item will be handled as a warranty issue, not as defective or under Unconditional Guarantee. Return shipping charges for warranty items are the customer's responsibility.

All products carry a full manufacturer’s warranty. Should you have a problem within the manufacturer’s warranty period That’s Clever Inc. will do everything possible to assist you in taking care of your particular situation.

If needed, call That’s Clever Inc. to inquire on manufacturer's warranty time period.

It is at the manufacturer's discretion on repair, replace or refund of item. Please allow 4 to 6 weeks for repair from the time the manufacturer receives the item.

Manufacturer Warranties still apply to custom and special ordered items. Special Order items and Custom Orders are not returnable.

That’s Clever & Boksports stands behind every item we sell. We are committed to having happy customers that not only can’t wait to shop again but go out and tell their friends about Our products. That’s why we offer a 100% MONEY BACK GUARANTEE. In the unlikely event that you are unhappy with your product simply return it within 30 days for a 100% refund.

The original packaging and materials must accompany items returned. Items must be in NEW and UNUSED condition. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned. Shipping costs are non refundable. That’s Clever Inc. reserves the right to assess a restocking charge on all closeout items and items listed with an * (asterisk), i.e. items not normally stocked.

That’s Clever Inc. offers you a 100% money-back guarantee. If for any reason you are dissatisfied with your purchase from That’s Clever Inc., you may return the item(s) in NEW, UNUSED AND ORIGINAL CONDITION WITHIN 30 DAYS in their original packaging for a full item amount refund. Shipping is not refundable.

When returning a product, all parts, pieces, accessories, manuals, warranty information, and printed materials must be in their original packaging with the product in order to be eligible for a full refund. Closeouts, custom orders, demo items, personalized items, are not returnable.

If you should need to return an item contact That’s Clever Inc. by phone or E-mail and request a RA (Returned Authorization) number. Returned items MUST have the RA number written BOLDLY on the box of the returned item. Return shipping charges are the customer's responsibility.

We recommend that you insure the item when shipping. All items returned must be in new and unused condition.

CUSTOM ORDERS, DEMO ITEMS and PERSONALIZED ITEMS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable. Manufacturer Warranties still apply to custom and special ordered items.

Please Note: All sales are subject to availability of product from the respective manufacturer and/or vendor.

INTERNATIONAL RETURNS
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.

When something is purchased as a "Special Order", it can mean one of several things: 1. It could mean that it is not a normally stocked item and it will be ordered on your behalf. 2. It could mean that it is a normally stocked item but That’s Clever Inc. is temporarily out of stock or the item is backordered from the manufacturer. 3. It could mean that it is a new item that That’s Clever Inc. anticipates arriving in the warehouse soon. If you order an item that is listed "Special Order" please allow two to four weeks for delivery.

Should you need something special that you cannot find in the That’s Clever Inc. on-line catalog simply E-mail us at info@brisole.com with your request. We will get back with you promptly.

That’s Clever Inc. is committed to being your discount retailer of golf equipment and apparel over the Internet. As such, we want you to understand our prices, and the prices that the manufacturers suggest we post for informational purposes. "SRPs" are suggested retail prices provided to That’s Clever Inc. by suppliers . SRPs represent what the manufactures suggest we charge. They are for reference only. The SRPs may or may not be sold at the price at which the product is commonly sold, or even sold at all, and products may be sold below suggested retail price. Whether other retailers sell at suggested retail price will vary by product, geographic location, type of store, and over time. Suggested retail prices can, however, be used by you as a benchmark by which to compare our discounts from SRP to the discounts from SRP of other companies that sell golf equipment and apparel and likewise post their prices or discounts in relation to the suggested retail price.

That’s Clever Inc. periodically updates the suggested retail prices posted on its web site. As manufacturers provide the latest suggested retail price information to That’s Clever Inc., That’s Clever Inc. updates its web site. At times, however, a manufacturer may change a suggested retail price without notice to That’s Clever Inc.. Thus, the manufacturer of a particular product should be contacted if you want to ensure that you obtain the most up-to-date SRP information available. If you have any questions or comments about That’s Clever Inc.'s pricing or other policies, please contact us.

Because of increased Internet fraud, we are requiring proof of card ownership for ALL NEW International orders. Before we process any NEW INTERNATIONAL ORDERS we must have a copy of the credit card statement with the name and address of the customer the order is being billed to on file. It must be either faxed to us at 001-585-254-2367 or mailed to us at
Attn: Order Processing That’s Clever Inc. 655 Pullman Avenue Rochester, New York 14615

All orders placed with That’s Clever Inc. are in United States Dollars (USD). For your convenience That’s Clever Inc. has two currency converters to help with calculations. When converting currencies be sure to remember the following:

We obtain our rates from a variety of sources. Our primary sources are live, real-time rate feeds containing data from foreign exchange markets all around the world. Because it's always daytime somewhere in the world, there is a good chance that a currency market somewhere is currently trading. Since our feed is global, this means that a currency's rate can be updated even when the markets of its home country are closed.

Security of your on-line transaction is paramount at That’s Clever Inc.. All transactions are taken over a secure server connection. You may note the https in the URL of our order submission page. This means that your information is not accessible to everyone else. All transactions are fully encrypted through PGP Business Security. PGP allows us to encrypt all information being transmitted to That’s Clever Inc.. Encryption is a process of "scrambling" a message into meaningless characters and numbers, and decrypting is the process of "unscrambling" these messages. Only people with the "Key" to the encryption are allowed to decrypt the information. Only That’s Clever Inc. has this key. Customers on a global scale can shop privately, confidently and securely.

That’s Clever Inc. uses user names and passwords for two main reasons: 1) User Name and passwords provide security for your account information. No one can view your information without the correct password and user name. When you pick a username and password choose something that only you know and that others cannot easily guess. 2) User names and passwords make it easy for you (and only you) to check out next time you visit www.brisole.com. If you forget your password, please contact That’s Clever Inc. by phone.